Dear Amethyst,
To prevent Amethyst from having panic buying through the website, we already provide a guide for Amethyst to understand your current situation.
If Amethyst is ready to do payment, this is a simple way to understand.
Cart
Check out. Sila remark :
1) User Id telegram
2) Payor name if Amethyst used another people account during payment.
Choose logistic
(Please choose DHL unless easyparcel unavailable to track your address and DHL unable to send it to your area -> Choose JNT or Gdex or Citylink)
*1Payment method (Toyyib pay only)
Do payment
(Amethyst will receive an email as a confirmation of your order and payment once payment done)
Status order
Unpaid/Unfulfill
Unpaid and store didn't receive your order yet.
Paid/Unfulfill
Already paid, pending for store to pack your parcel.
Paid/fulfill
Already paid and store already pack your parcel. Amethyst will receive an email together with their tracking number.
Amethyst receive the parcel and confirming the product is in order. *2
Amethyst need to click 'receive' button in website.
*1 If Amethyst unable to do payment, please refresh the page then click the profile icon and choose order history. Then, click the payment button to finish your order.
*2 For return and refund process, please read the procedure carefully.